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March 2024 – New Clinic Entrance & New Community Pharmacy

March 2024 Newsletter

The start of 2024 brought a continuation of a yucky cough and cold season from the end of 2023. In case you are wondering about ways to help protect yourself from those circulating germs, here is a helpful link: http://www.bccdc.ca/about/news-stories/stories/2023/prevention-and-seek-care-respiratory-infections.  The Government of BC’s Instagram page also has a wide range of reliable information! Timely updates about current health concerns, upcoming weather systems and more are included. If you utilize Instagram, we recommend  “GovernmentOfBC” Instagram account.
Finally, zinc is an essential mineral that helps our immune system operate at its best. Consider a daily supplement of 50mg daily to help decrease the chances of getting sick. If you are on multiple medications, chat with your pharmacist to make sure it won’t interfere with any of your medications. 

New Clinic Entrance

The pharmacy is now open (hurray!) and construction is winding down. We are transitioning to our new layout and using the shared Catalyst Kinetics Group front entrance door that opens to a shared waiting room. To the left is the existing Catalyst Kinetics Medical reception area. The former clinic entrance door will no longer be used for patients.

 Exciting News: Your New Community Pharmacy is Here! 

We’re delighted to introduce Douglas Compounding Pharmacy, a dedicated space committed to providing exceptional healthcare solutions tailored just for you.

Discover the Difference: 
Services That Set Us Apart

  • Compounding Expertise: Unleash the power of personalized medications tailored to your unique needs. Our skilled pharmacists are here to craft solutions that fit you like a glove.
  • Injections with Care: Trust our trained professionals for safe and efficient injection services. From vaccines to specialized treatments, your health is in capable hands.
  • Minor Ailment Prescribing: Skip the long waits at clinics for minor ailments. Our pharmacists can now prescribe for select conditions
  • Medication Reviews
  • Compression Socks
  • Prescription medication
  • And much more!

We invite you to explore the comprehensive services at Douglas Compounding Pharmacy, where we’re more than a pharmacy – we’re your health partners. Come and discover the difference – because your well-being is our priority. Located in the Catalyst Kinetics building in Surrey at 376 175A Street!

Dr.Omon Imohi Update

Dr.Imohi is here and seeing new patients! She is currently accepting new patients who are without a family physician and live in Surrey, Delta or Langley. The onboarding process for new patients will be gradual in the coming months–so please be patient since she will not have the capacity to see every new patient immediately. 

Please remember, our priority is patients WITHOUT a family physician. Dr. Ali sees patients in the hospital regularly with no family physician which makes care after their discharge challenging and scary–both for the patients and the hospital staff. We want to ensure every member of our community has a family physician to care for them: in sickness and in health.

Please be advised that patients will not be permitted to switch doctors once they are assigned to a patient panel.

Cancellation Policy

We typically require 24 hours notice for appointment cancellations. However, our online booking portal prevents patients from cancelling appointments 48 hours before a scheduled appointment. If you need to cancel an appointment less than 48 hours before an appointment, please call the clinic at 604-330-6772 or send an email to md@catalystkinetics.com so we can manually cancel the appointment for you. Exceptions are made for extenuating circumstances for our 24 hour cancellation policy.

Catalyst Kinetics Group – Surrey

Discover the multifaceted benefits of physiotherapy with our Catalyst Kinetics physiotherapists. Our physiotherapists use a variety of assessment and treatment techniques to address your needs. Our goal is to work with you one–on–one to identify the root of the problem and develop your own custom treatment plan, returning you to your optimum health, mobility, and function as quickly as possible. Our team can help you address any of your health or body concerns from managing chronic conditions, sports injuries, to recovering from concussions or motor vehicle accidents, to rehabilitating after surgery. Book with our physiotherapists at Catalyst Kinetics group to start your journey towards improved health, as our experienced team empowers you with evidence-based interventions, fostering resilience and restoring functionality. 

Phone Issues

We have recently been having some phone issues. People have found themselves on hold forever; sent directly to voicemail while the clinic is open;  or getting a message about an August break in December! We apologize for these technical issues and are working to prevent this in the future. The clinic email is md@catalystkinetics.com if you find yourself facing some of these issues. Thank you for your patience!


Upcoming Clinic Closures and Updated Clinic Hours

March
March 18 to March 28 – Dr.Ali is on Spring Break
March 29 – Clinic Closed (Good Friday)

April
April 1 – Clinic Closed (Easter Monday)

While Dr.Ali is away on Spring Break, urgent appointments can be booked with Dr.Imohi. Please call the front desk with any urgent appointment requests.

Our Clinic hours have been updated to the following: 

Monday 9:00am – 5:00pm (Lunch from 1:00-2:00)
Tuesday 9:00am – 5:00 pm (Lunch from 1:00-2:00)
Wednesday 9:30am – 4:30pm (Lunch from 1:00-2:00)
Thursday 9:00am – 4:30pm (Lunch from 1:00-2:00)
Friday 9:00am – 4:30pm (Lunch from 1:00-2:00)

Please note that clinic hours may be subject to change on short notice

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